Alexandra Bretschneider
Johnson, Kendall & Johnson
Providing insights on cyber insurance and coverage options.
The biggest benefit to us has been the fact that we can give any IT problem, no matter how big or small, to the team at Sundog allowing us to go back to our work with a calm and confident feeling that our issue will be resolved. The follow through of Sundog’s staff is second to none. They are great at prioritizing the needs of our office. When something is urgent, they get a tech right on it, so that our office is minimally impacted.
James
General Manager, DentistBefore signing up for Sundog’s TotalCARE service, our IT costs fluctuated every month making it hard to predict what our IT spend would be. Since TotalCARE is a fixed fee service, we know that when we have IT issues, the work being to resolve the problem is included. Budgeting for IT was never this easy before. Plus, their team is kind and patient even when we are having an IT crisis. We are so glad we took the leap and engaged Sundog!
Kerry
MPH, RD, LDN, HealthcareBefore we went with Sundog’s VoIP phone system, it seemed like we were always dealing with missed calls. Now we have a much improved customer interface when they call in. Our customers can reach who they want, when they want, reliably and without the drama like before. And when we reach out to them, they provide an actual person to answer our questions, assist with training, and address issues in a timely manner.
CEO, Manufacturer
With help from Metro’s knowledgeable engineering staff we knew we were in good hands. Whenever we have had any technical issues or concerns they have always been accommodating to our needs.
Heide
Senior Agent, Literary AssociatesI would highly recommend Metro CSG to any business looking for a competent IT provider that also understands the meaning of great customer service.
Daniel
President & CEO, Hospitality Advisors